The value our service model provides to key stakeholder personas.
We create a high-bandwidth connection between those who develop open technology, those who operate it, and those who use it. We develop infrastructure that serves the communities we manage it for, and make those infrastructure changes widely available.
We also connect communities to each other, so a problem solved for one becomes a fix everyone shares, and we help funders invest in the open source they all rely on. Many groups can run a hub; the network we cultivate across these communities is what sets us apart, and the part we most want to grow.
We deliver this value through four areas of work, which we call DOCS: Develop, Operate, Connect & Advise, and Steward.
For hub users (researchers, students, practitioners)¶
Stop managing servers. Start doing your work.
Get instant access to the same interactive computing infrastructure used by leading research communities. Focus on your science, not the server.
What you get:
Instant, standardized access to JupyterHub and interactive computing tools
Access to shared data, computing resources, and collaborative tools
For hub administrators (technical leads, research computing staff)¶
Customize and control without the operational burden.
Leverage tools and workflows co-developed by the scientific community. Benefit instantly from open source enhancements while learning from a network of administrators like you.
What you get:
Self-service customization with community-standard tools you could run yourself
Automatic deployment of ecosystem improvements
Peer learning network of administrators solving similar challenges
Freedom to replicate and modify (Right to Replicate)
For community leaders (PIs, directors, decision-makers)¶
Pool resources. Amplify impact. Keep control.
Join a network of peer organizations that collectively fund the open source tools you all rely on. Control your infrastructure with the Right to Replicate.
What you get:
Reliable managed infrastructure at sustainable cost
Participation in roadmapping and co-creation opportunities
Right to Replicate - full control over your infrastructure
Pool resources with peer organizations to fund shared needs
Strategic advising and tighter feedback loops (see Service model)
For the open science ecosystem (funders, OSS maintainers, advocates)¶
Turn usage into investment.
We demonstrate that community-governed infrastructure is a scalable, reliable alternative to proprietary silos.
What we enable:
Strengthen OSS sustainability: Usage becomes active investment in the tools research depends on
Spread innovation: Best practices and tools move quickly across disciplines
Prove the alternative: Scalable, community-driven infrastructure without vendor lock-in
Evidence of impact: Connections to and reports from communities who get value from their use of open source software