Primarily responsible for the day-to-day management of the Engineering backlog, ensuring deadlines are met, and that tasks are moved to the right status.
Key responsibilities¶
Manage the day-to-day management of 2i2c’s task backlog
Working in close collaboration with the Head of Product and Services to maintain a combined Platform and Services roadmap
Informing the Product Team on upcoming community support needs from the support desk
Contributing planning, scheduling and technical expertise to the resolution of community support issues, helping to ensure community success blockers are quickly resolved.