We have a temporary sales team structure driven by our in-flux sales processes.
James Colliander (Business Development Lead / Account Manager): Leads sales strategy, conducts discovery calls, owns ICP evolution
Harold Campbell (Chief of Staff / Account Manager): Supports deal execution in burst capacity, contributes to qualification and proposal development
April Johnson (Delivery Manager): Manages post-sale onboarding and ongoing service delivery, provides critical insights on member health that inform renewals and ICP refinement
We imagine these roles formalizing into something like the following:
Business Development Lead: Strategy, partnerships, ICP development
Account Manager - New Sales (“Hunter”): Outreach through proposal for net-new members
Account Manager - Renewals (“Farmer”): Customer success and renewal/expansion sales
We’re describing some of these in the pages below as well: