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Getting started and onboarding

This is a short guide for welcoming new team members to the 2i2c team. Its goal is to give newcomers an idea for where to look for information and how to familiarize themselves with our structure and processes.

As with many things at 2i2c, our onboarding process involves a lot of documentation as well as asynchronous communication with other team members. Here’s a rough breakdown of the process:

Get an onboarding champion

You should have an onboarding champion that will help you navigate the onboarding process. Feel free to ask them any questions that may come up, especially if something is unclear or under-documented. We usually improve our onboarding documentation while onboarding a new team member.

Get access to the right accounts

Our documentation structure

Documentation is very important to 2i2c, because it is the way that we share information across our asynchronous and distributed team. Anything worth sharing once is worth documenting for all.

Our documentation all uses the same set of tools, which all team members need to be familiar with.

See our documentation guide for an overview of our documentation workflow and our major sources of documentation.

How our team compass is organized

Our team compass is the source of truth for all of our practices. It is roughly divided into three sections:

Sections of our Team Compass should roughly follow the same high-level structure. For example, most of our functional areas have a “Structure” section that describes their roles and team structure, as well as a “Workflow” section that describes their workings in more detail.

Where to learn about our workflow

As a distributed team, we have a few practices that are geared towards keeping everybody on the same page given that we’re in many different time zones. Here are the right places to learn more about our workflow:

Beyond these, your workflow will likely depend on the functional area where you work. For example, the engineering team tends to work heavily on GitHub and uses many GitHub Issues tickets to track its work.