General Membership Engagement

TBD

Sales Cycle¶

The sales process is owned by Business Development. The Sales Operations section of the Team compass documents the procedures and process used.

Source of Truth: HubSpot

Key concepts

1. Deal

2. Account

Engagement Management¶

The outcome of successful sale is an Engagement. See Engagement-workflow for details

Key touchpoints for ensuring a hand offs of engagements are working as expected:

1. Sales Sync (BizDev: Sales Sync)

2. Project Management alignment (P&S: Project Management)

Request for a New Hub

Onboarding and rolling out an interactive hub to a new community¶

Is a community receiving value from 2i2c?

1. Engagement metrics

2. Cost metrics

Community Renewal¶

Decommisioning at the end of a membership¶