Community Success Hours

Community Success Hours (CSH) is a type of collaborative support that empowers community leaders and organizations to succeed with open, interactive computing infrastructure. This is guidance, strategic partnership, and capacity-building beyond our standard Technical Support Service.

This documentation outlines the service’s scope and implementation procedures.

• Overview
  • Objective of the Service
• Delivering and logging Community Success Hours
  • How to log CSH activity
    • Logging via GitHub
    • Logging via Asana
  • How to deliver Community Success Hours
    • Counting hours
  • Managing CSH work (Engagement Management and Community Relations)
  • Reporting back to the community (BD)
• How to set up CSH in Asana
  • Setting up a new engagement